Last updated: 18.02.2026

SHELGIA TRADE LTD (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit or make a purchase from our website, including information regarding cookies and tracking technologies.

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1. Data Controller

The data controller responsible for the processing of personal data is:

SHELGIA TRADE LTD
Registered Address: 112 Gladstone Street, Burgas, 8000, Bulgaria
Country of Registration: Bulgaria
Company Registration Number: 208559239
Email: Shelgiagermany@gmail.com

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2. Information We Collect

We may collect and process the following categories of personal data:

* Identification information (name)
* Billing and shipping address
* Email address
* Phone number
* Order and transaction details
* Payment information (processed securely by third-party payment providers)
* Technical data (IP address, browser type, device information)
* Website usage data collected through cookies and analytics technologies

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3. How We Use Your Data

We use personal data for the following purposes:

* Processing and delivering orders
* Managing payments and transactions
* Coordinating fulfillment and shipping
* Providing customer support
* Improving website functionality and performance
* Fraud prevention and website security
* Sending marketing communications where consent has been provided
* Complying with legal and regulatory obligations

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4. Legal Basis for Processing

Personal data is processed pursuant to Article 6 GDPR under the following legal bases:

* Performance of a contract (order fulfillment)
* Compliance with legal obligations
* Legitimate business interests (service improvement and fraud prevention)
* Consent (marketing communications and optional cookies)

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5. Data Sharing

We share personal data only where necessary with trusted service providers, including:

* Payment service providers (e.g., Stripe, PayPal, or similar providers)
* Fulfillment and logistics partners located in Germany
* Website hosting and technical service providers
* Analytics and marketing platforms (e.g., Google Analytics, Meta platforms)
* Legal or regulatory authorities where required by law

All service providers process personal data in accordance with applicable data protection laws.

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6. International Data Transfers

Personal data is primarily processed within the European Union, including by our fulfillment and logistics partners located in Germany.

Limited access to personal data may be provided to authorized company representatives located in Israel for order management and customer service purposes.

Israel is recognized by the European Commission as providing an adequate level of data protection. Any access to personal data outside the European Economic Area (EEA) is carried out in compliance with GDPR requirements and appropriate safeguards.

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7. Data Retention

Personal data is retained only for as long as necessary to fulfill contractual, legal, accounting, and operational obligations, or as required by applicable law.

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8. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

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9. Your Rights Under GDPR

Under applicable data protection laws, you have the right to:

* Access your personal data
* Request correction of inaccurate data
* Request deletion of your data (“right to be forgotten”)
* Restrict processing
* Object to processing
* Request data portability
* Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at:

Email: Shelgiagermany@gmail.com

You also have the right to lodge a complaint with a supervisory authority within the European Union.

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10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper website functionality, analyze website traffic, and improve marketing performance.

What Are Cookies

Cookies are small text files stored on your device when visiting a website.

Types of Cookies We Use

Essential Cookies
Required for website functionality such as checkout and security.

Analytics Cookies
Used to understand how visitors interact with the website (for example, Google Analytics).

Marketing Cookies
Used for advertising and remarketing purposes (for example, Meta/Facebook Pixel).

Consent

Non-essential cookies are activated only after user consent through the cookie banner. Users may withdraw consent at any time via cookie settings.

Managing Cookies

You may control cookies through your browser settings. Disabling cookies may affect certain website functionalities.

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11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version will always be published on this page with the revised date.

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13. Contact

For privacy-related inquiries or requests, please contact:

SHELGIA TRADE LTD
Email: Shelgiagermany@gmail.com