Last updated: 18.02.2026

Consumers have the right to withdraw from this contract within fourteen (14) days without giving any reason.

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### Withdrawal Period

The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.

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### Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., email).

Contact details:

SHELGIA TRADE LTD
112 Gladstone Street
8000 Burgas
Bulgaria
Email: Shelgiagermany@gmail.com

You may use the model withdrawal form below, but it is not mandatory.

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### Effects of Withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including standard delivery costs (excluding additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive the returned goods.

Refunds will be made using the same means of payment that you used for the initial transaction, unless expressly agreed otherwise.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

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### Return of Goods

You must send back the goods without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal.

The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

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### Condition of Returned Goods

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Products that have been used beyond normal inspection or show signs of use may not be eligible for a full refund due to hygiene and product integrity reasons.

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## Model Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

To:
SHELGIA TRADE LTD
112 Gladstone Street
8000 Burgas
Bulgaria
Email: Shelgiagermany@gmail.com