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Terms and Conditions

Last updated: 18.02.2026

These Terms and Conditions govern the use of this website and the purchase of products through our online store. By placing an order on this website, you agree to the following terms.

1. Seller Information
This online store operates from Germany and complies with applicable German and European Union consumer protection laws.

2. Orders and Contract Formation
– All product offers presented on this website are non-binding.
– A purchase contract is formed only once the order has been confirmed and shipped.
– Customers will receive an order confirmation via email after completing their purchase.

3. Shipping and Delivery
– All orders are shipped from Germany.
– Shipping is available only within Germany.
– Estimated delivery time is up to 7 business days from shipment confirmation.
– Delivery times may vary due to circumstances beyond our control, including logistics providers or force majeure events.
– Tracking information will be provided once the order has been dispatched.

4. Right of Withdrawal (Returns)
Customers have the right to return unused products within 14 days of receiving the goods, in accordance with EU consumer protection regulations.

Return conditions:
– Items must be unused and in resalable condition.
– Items must be returned in their original packaging.
– Products that have been used are excluded from return due to hygiene and product integrity reasons.

To initiate a return, customers must contact customer support before sending the product back.

Return shipping costs are borne by the customer unless the product is defective or incorrect.

5. Refund Policy
– Refunds are processed only after the returned goods have been received and inspected.
– Approved refunds will be issued using the original payment method.
– Processing times may vary depending on the payment provider.

6. Defective or Incorrect Products
If a customer receives a defective or incorrect product, they must contact customer support within a reasonable time after delivery. In such cases, return shipping costs will be covered by the seller.

7. Limitation of Liability
The seller shall not be liable for delays or failures caused by circumstances beyond reasonable control, including shipping disruptions, natural events, or third-party service failures, unless otherwise required by law.

8. Applicable Law
These Terms and Conditions are governed by the laws of the Federal Republic of Germany and applicable European Union consumer protection regulations.

9. Contact Information
For any questions regarding orders, returns, or these Terms and Conditions, customers may contact customer support through the contact details provided on this website.



 10. Prices and VAT
All prices displayed on this website are shown in Euros (€) and include applicable Value Added Tax (VAT) in accordance with German tax regulations, unless stated otherwise. Any additional delivery costs are clearly indicated during the checkout process before the order is completed.

11. Payment Methods and Payment Processing
We accept the payment methods displayed during checkout, which may include credit cards, PayPal, Klarna, and other secure payment providers. Payment is due immediately upon completion of the order. Orders will be processed only after successful payment authorization. We reserve the right to refuse certain payment methods in individual cases where necessary.

12. Statutory Warranty (Legal Guarantee)
The statutory warranty rights under German and European Union consumer protection law apply. Customers are entitled to legal warranty rights for defects in the goods in accordance with applicable law. These statutory rights are not limited by any additional guarantees provided by the seller.